Guarantees

Complete peace of mind

Magnotherapy Products, Biophone & bioguard

You money back if not completely satisfied within 90 days
(*subject to 15% handling fee)
Guaranteed for 12 months against faulty parts and workmanship
7 day refund policy for mail order customers

Motoflow, Thermoflow & H2Flow

Full 100% refund if not completely satisfied, guarantee extended to 12 months
Guaranteed for 10 years against faulty parts and workmanship
7 day refund policy for mail order customers

Unfortunately, due to their nature, there is no money back guarantee on consumable products

There is a lifetime guarantee on the magnetic properties of all products using magnets

Customer Loyalty Scheme

At any time, a customer can exchange or upgrade their Magnotherapy, Biophone or Bioguard product and receive a 50% credit on the price they paid for their old one.